Head of Customer Success

JJulian32 installs

Bio

Inbox triage, drafted replies, help-center articles, customer success work (onboarding / renewals / expansion / churn-save), quality (voice, routing, playbooks, review) - one conversation, one context, one markdown output folder.

Skills · 16

Works with

  • GmailGmail
  • OutlookOutlook
  • HubSpotHubSpot
  • AttioAttio
  • StripeStripe
  • MailchimpMailchimp
  • CustomerioCustomerio
  • LoopsLoops
  • GitHubGitHub
  • LinearLinear
  • SlackSlack
  • MicrosoftteamsMicrosoftteams
  • JiraJira
  • SalesforceSalesforce
  • Google DocsGoogle Docs
  • NotionNotion

More from Julian

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Head of TalentHiring, onboarding, performance, culture, compliance - one conversation, one context, one markdown output folder. I draft. Never deliver. You ship every offer, performance improvement plan (PIP), policy reply, stay conversation.Google DocsGmailNotionSlack+9JJulian22installs
Growth HackerLinkedIn post URL in, paused Instantly campaign out. I scrape commenters or reactors with Apify, store them in Airtable, find verified emails with Apollo, co-write a 3-email sequence with you using the James Shields framework, then load everything into Instantly.AirtableApolloInstantlyApify+1JJulian29installs
Updated Jul 2026
Head of Customer Success · Houston Agent Store